Shipping Policy

Overview

At Soil and Plant, we are committed to providing reliable and transparent order processing. Below you will find important information regarding our shipping coverage, order processing times, and delivery estimates.

If you have any questions, our support team will be happy to assist you.

Shipping Area

Shipping is currently available only within Germany.

Orders with delivery addresses outside Germany cannot be processed at this time.

Processing Time

Orders are processed within 1–3 business days after payment has been successfully received.

Orders placed outside our business hours will be processed on the next working day. Orders are not processed on weekends or public holidays.

Delivery Time

Standard delivery within Germany usually takes approximately 4–7 business days after dispatch.

These delivery times are estimates and not guaranteed. Delays caused by shipping carriers, logistics issues, or unforeseen circumstances may occur and are outside our control.

Shipping Costs

We offer free standard shipping on all orders within Germany.

No additional shipping charges apply.

Shipment Tracking

Once your order has been shipped, you will receive a shipping confirmation email.

Where available, this email will include a tracking number which can be used to monitor your shipment status online.

Contact Information

Soil and Plant is a brand operated by CREATIVE FARMER LTD, a company registered in the United Kingdom with its registered office located at:

128 City Road
London, EC1V 2NX
United Kingdom

For any shipping-related questions, you may contact us at:
Email: support@soilandplant.com
Phone / WhatsApp: +44 1394763603

Our office hours are Monday to Friday, 09:30 – 17:00 (UK time).
We aim to respond to all inquiries within 1–2 business days.

Disclaimer

Crop protection and plant care products should always be used responsibly.

Always read the product label and instructions carefully before use.